Oriental Motor USA Corp will pursue zero defects through continuous improvement in all service, manufacturing and sales/distribution activities required to meet all customer deliveries accurately, on time, every time.
Oriental Motor has put in place a quality assurance system to ensure our products satisfy the quality needs of all customers. Our quality assurance system consists of four components: a forward-thinking product development system for creating new products that meet the anticipated needs of our customers in the future; an immediate delivery system that can flexibly address the demands for multi-product, small-lot production; a responsive sales system for answering all customer inquiries in a timely manner; and a comprehensive after-sales service system. We at Oriental Motor are continually improving these key components of our quality assurance system.
Oriental Motor plays a positive role in preserving the global environment. Protecting the global environment is a major task for all humankind. Companies in the manufacturing sector must contribute to this effort. Oriental Motor is fully aware of its environmental responsibilities. We strive to create environmentally friendly products and reduce the output of waste. We believe that the acquisition of the ISO14001 standard which is related to the environment, is an important step to promote activities of environmental preservation.
Business Hours:
Monday to Friday
8:30am EST to 5:00pm PST
Sales & Customer Service:
1-800-418-7903
Technical Support:
1-800-GO-VEXTA (468-3982)